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How to Easily Cancel a Peloton Subscription

This article discusses the process of canceling a Peloton subscription, including the options for canceling online or offline.

The timing for canceling before the current membership expires and the steps to cancel through the Peloton website or by contacting customer service. 

It also mentions the possibility of renewing a canceled membership at any time without reactivation fees. 

I am a major Peloton fan; you will see this around my site. Therefore, canceling is not something I have ever wanted to do. 

I have dealt with Peloton customer service several times over the years, though, from returning my Tread+ to replacing broken parts, and I know from experience they are helpful.

Although I have never canceled my service, there are reasons why someone may need to cancel their subscription.

cancel peloton subscription

Some of the reasons you may need to cancel a Peloton membership include:

  • Avoiding automatic renewal charges.
  • Trying other fitness options.
  • Saving money.
  • Evaluating different fitness programs.

Evaluating personal fitness goals, assessing usage of Peloton services, reviewing budget and expenses, and exploring other fitness options are essential before deciding.

Canceling a Peloton membership can be done either online or offline. 

If you cancel online, you can visit the Peloton website and follow the steps provided. 

If you prefer to cancel offline, you can contact Peloton customer service and request to cancel your membership.

Cancel your membership before the current membership period expires to avoid automatic renewal charges. 

The exact timing may vary, so it is best to check the terms and conditions or contact customer service for more information.

how to cancel peloton subscription

How to cancel a Peloton subscription on the Peloton website

Canceling a Peloton membership is a straightforward process.

If you cancel online, you can log into your Peloton account on the right of the screen, navigate to the My Membership section, and look for your membership.

how to cancel peloton membership

In my case, I have an All Access Membership. You can then select Manage.

peloton membership cancel

This will take you to an option to pause or cancel your subscription.

cancel pause peloton membership

Pausing is an option if you are not using your subscription for a month or so but know you will want to come back to it.

If you prefer to contact customer service, you can call 1 (866) 679-9129.

Email is another option for canceling your membership. There is also a live chat option.

One of the advantages of canceling a Peloton membership is the ability to try other fitness options.

You can explore different workout programs, classes, or gym memberships by balancing to find what suits you best.

Canceling a Peloton membership can also save you money.

If you are not using the Peloton service enough to justify the cost, not renewing your subscription can help you allocate those funds elsewhere.

Canceling allows you to evaluate different fitness programs and find one that aligns better with your fitness goals. 

This flexibility can be beneficial in finding a workout routine that keeps you motivated and engaged.

Evaluate your fitness goals, your usage of Peloton services, and your budget and fitness options before canceling your membership.

If you move forward and cancel your membership and later decide to renew, you can do so at any time without reactivation fees.

Canceling a Peloton app membership

If you have an app-only membership, canceling differs slightly from an All Access Membership.

For example, if you have an Apple device, this is how you will cancel the app subscription:

  • Go into your phone or tablet's Settings.
  • Click on your name.
  • Click on "Subscriptions".
  • Select Peloton.
  • Click “Cancel Subscription”.
  • Confirm Cancellation.

Each device has its own way of accessing the app and canceling, so check on the Peloton website for specific instructions on canceling, depending on your device.


I hope this helped explain how easy it is to cancel or pause a Peloton subscription membership.

You can always renew it easily too, without any fees or problems.

It is recommended to cancel before the next billing cycle to avoid getting charged for an extra month.

I love my Peloton membership and have never needed to cancel, but there may be reasons or times in your life when it is needed.